Your Privacy Matters
At Orkney Odyssey, we care about protecting your information as much as we care about protecting the beautiful islands we call home.
This policy explains what personal data we collect, why we collect it, and how we keep it safe.
Who We Are
Orkney Odyssey offers bespoke, eco‑friendly private tours across the Orkney Islands in an electric vehicle.
Business name: Orkney Odyssey
Email: info@orkneyodyssey.com
Location: Orkney, Scotland
We are the data controller for the personal information we collect.
What We Collect
When you get in touch, book a tour, or browse our website, we may collect:
- Your name, email address, and contact details
- Tour preferences or booking information
- Messages or enquiry details
- Website usage data (such as IP address, pages viewed, and time spent on site)
- Cookie data
This information is collected directly from you or automatically through our website analytics tools.
How We Use Your Information
We use your information to:
- Respond to enquiries and manage bookings
- Provide the tour experience you’ve requested
- Improve our website and guest experience
- Send occasional updates or offers (only if you’ve subscribed)
- Meet any legal or tax obligations
We never sell or share your information for marketing purposes.
Our Legal Grounds
Under UK data protection law, we process personal data using the following lawful bases:
- Contract: to provide the service you’ve asked for
- Consent: when you’ve agreed to receive marketing updates
- Legal obligation: where the law requires us to keep certain records
- Legitimate interests: to run and improve our business efficiently
How Long We Keep It
We retain personal information only for as long as it’s needed — for example, booking records are typically kept for up to six years to meet tax requirements.
Your Rights
You have rights over your personal data, including:
- Access – request a copy of what we hold
- Correction – fix any inaccuracies
- Deletion – ask us to remove your data
- Withdraw consent – unsubscribe from marketing at any time
- Complain – contact the Information Commissioner’s Office (ICO) if you have concerns
To exercise your rights, please contact us via info@orkneyodyssey.com.
Cookies
Our website uses cookies — small files stored on your device that help the site function properly and improve your browsing experience.
We use cookies to:
- Keep the website running smoothly
- Understand how visitors use our site (via tools like Google Analytics)
- Remember preferences to make your experience more personal
You can disable cookies in your browser settings, but some parts of the site may not work as expected.
Types of cookies we use:
- Essential cookies: required for the website to function
- Analytics cookies: help us understand how our website is used
- Functional cookies: remember your preferences
How We Protect Your Data
We use secure systems and technical safeguards to protect your personal information from unauthorised access, loss, or misuse.
Updates to This Policy
From time to time, we may update this Privacy & Cookies Policy. Any changes will appear on this page, with the revised date shown at the top.
Contact Us
If you have any questions about how we handle your information, please get in touch.